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Lillio formerly HiMama

Welcome to the HiMama Family!

It's imperative that you read over this guide to ensure a seamless deployment. We’re counting on you for strong leadership on this new exciting journey!
MATERIALS
Teacher Guide
FAQ
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Step 1  

  Add all children into HiMama
Video on how to add a child
Don't have all the parent information yet? No problem. When creating a child's profile, leave the Parent/Guardian section blank for now. Then when you get the parent info, simply edit that child's profile and add it in.
  Collect parent emails
In order for a parent to receive updates through HiMama, their email must be added to their child(ren)'s profile.
Here are some helpful materials you can share with families!
What is HiMama - Parent Flyer »
Parent Sign-up Sheet »
Parent Testimonial »
Parent App Video »
Parent Participation Agreement »

Step 2  

  Throw your HiMama Launch Party!
Your teachers' enthusiasm is critical to your success. Don't forget to have your tablets ready to go! Here's a Tablet Purchasing Guide »
Get everybody together, bring some snacks, and take the following steps to get started!
Meeting steps:
(1)  Distribute a Teacher Guide to each teacher and provide them with their Classroom’s login info
  • Logins can be found in an email we sent you with the subject “HiMama Logins”.
  • Instruct teachers to record their classroom username & password on the first page of their Guide for their reference.
(2)  Watch the Launch Party Video
This video will take you and your staff through the basics of using HiMama, in under seven minutes. Pay close attention during the product screenshare section, and jot down any questions that arise.
Video link:  www.himama.com/blastoff

(3)  Have the teachers complete the in app Walk-through
  • Have the teachers login to HiMama on their tablets using their assigned username and password.
  • Instruct them to click the green "Begin Walk-through" button to get started!

Step 3  

  Director & Teacher Training Videos
How to access our webinars:
Please visit the link below. You must be logged in to access the recorded webinars:         
Webinar Link    
Note: There is a live chat available from Monday-Friday from 8AM- 6PM Eastern Time to support you in real time as you practice!

Step 4  

  Get started!
Here are great checklists to use on the first week with HiMama after completing all the steps above!
Director Checklist
Teacher Checklist
Need Help - Check out our HiMama Help Center by clicking ‘Help Center” OR Call our support line at 1-844-975-1275

Launch FAQ

How will we log into HiMama?
HiMama logins are separated into two categories:
  1. Administrator logins (assigned by email address)
  2. Classroom logins for teachers (assigned by username)
You will receive your administrative login within 12 hours of signing up with the program (see Step 2 above for setup instructions). We will also be assigning one login for each classroom signed up with HiMama. Teachers will use their classroom's login to access HiMama. Classroom logins will be provided during your setup call.
How do I set up my tablets?
Please see the above section on Tablet Setup (Step 2) for assistance with getting your tablets set up.
When can I begin adding children?
Right away! We ask that before the call, all children have been added. This way, we can spend more time showing you how the application works. See Step 2 above for instructions.
I haven't gotten back all of my parent slips, can I still add the children?
Yes! Create a profile for the child without parents. Then when you get the parent information, simply use the Contacts page to add those parents in!
When will my staff be able to log in and start?
You will receive all logins prior to your setup call. Once you receive logins, you can start right away!
I've read the entire Launch Guide, but I still have a question!
If you have any other questions, make sure to check out the Help Center that's built into HiMama! You can access it at the bottom of your screen any time you're logged into the program.
You can also get in touch with our support team through My Center's Requests.