We’re on the hunt for a Manager of Salesforce Development & Administration with a can-do attitude, who is excited about the prospect of joining a fast-paced environment at one of Toronto’s high-growth startups. At HiMama, we’re on a mission to empower Early Childhood Educators and influence learning outcomes for children aged zero to five. We believe in owning positive change, and our new Manager of SFDC Development & Administration will be instrumental in supporting the operational backbone of that mission.
REVENUE OPERATIONS AT HIMAMA
The Rev Ops Team
Rev Ops at HiMama is a new, small and scrappy team. As such, each day represents a new opportunity to build best-in-class business processes, with an eye on driving operational efficiencies across the organization. We work cross-functionally to support the needs of every HiMama team and celebrate wins along the way.
The Manager, Salesforce Development & Administration Role
You know how to build best-in-class business processes and support systems. As the primary owner of HiMama’s Salesforce instance, you will be responsible for the design and development of workflows, processes and integrations; managing the Salesforce development planning and release processes; and taking ownership of all related documentation and implementation across the business. The thought of solving new challenges in a fast-paced environment is exciting to you, and while you’re great at working independently, you also thrive in a team environment. Last, but not least: HiMama is a social enterprise, and we’re looking for good people who are motivated to make a difference in the world. By working with us, you will be contributing to improving the learning outcomes of millions of children in Canada, the U.S. and abroad.
WHAT YOU'LL BE DOING
Design and implement customized Salesforce solutions, including functional requirements, coding, maintenance, and support
Perform data migrations
Manage users, profiles, and permission sets
Manage, build and maintain workflows and processes
Build lightning solutions and configurations
Manage integrations, as well as oversight of various other systems
Recommend and implement process and policy improvements
Manage updates and upgrades to Salesforce infrastructure
Work with partners around the business to solve problems and implement effective solutions
Oversee iteration, management and development of ServiceCloud
WHAT WE’RE LOOKING FOR
Experience using Apex, Visualforce, triggers, batch Apex and Salesforce APIs
Previous experience integrating with other applications
Experience managing Salesforce platform configurations, customizations, enhancements and troubleshooting.
Strong understanding of Salesforce technical and functional capabilities, as well as best practices in Salesforce configuration
Exceptional written, and oral communication skills; good interpersonal skills
Strong analytical and problem solving skills
Highly attentive to detail
A strong business acumen with good understanding of typical SaaS business processes and best practises
Desire to solve complex problems with simple solutions
Propensity for constant learning and development
Passionate about a career that is more than a “job”
Ambition to work hard in order to make an impact in the world
Bachelor’s degree (or equivalent) from an accredited University
2+ years of Salesforce development
Salesforce Certified Platform Developer 1, an asset
Dedicated career paths for high performers
Catered snacks, pet friendly environment – dogs everywhere!
Lunch and learns for personal and professional development
Ongoing team success celebrations and social activities, including beer and wine Fridays
Supportive team atmosphere with strong team culture
Downtown office with a laid back atmosphere in a great location
HiMama is improving learning outcomes for children aged zero to five. We are a social purpose business that connects families with the early childhood professionals who serve them.
Thousands of child care professionals use HiMama to share learning and development updates to families. Special moments are shared across the globe every second. HiMama is based in Toronto, Canada.