How to strengthen communication between staff in childcare [Webinar]

In this webinar we were welcomed by Susan MacDonald, speaker, author, coach and founder of Inspiring New Perspectives. Susan joined us to discuss strength-based communication strategies that you can use to improve communication with your staff. Susan highlighted key communication strategies and techniques, including: appreciative inquiry (AI) as a model to support collaboration, reflective practices that add depth to professional conversations, and powerful questions as the foundation for meaningful dialogues. Keep reading to access the recording and resource guides!

Please note: the slides in this webinar are intellectual property of Inspiring New Perspectives and we will not be releasing them below.

🎤Our Special Guests:

Susan MacDonald – Founder of Inspiring New Perspectives!

Susan MacDonald is passionate about inspiring positive change in the early childhood field.  Her expertise is reflected in her professional speaking, coaching and her books, Inspiring Early Childhood Leadership and Inspiring Professional Growth.  Susan is the founder of Inspiring New Perspectives, a consultancy focused on empowering educators and school leaders to create programs that deeply respect and nurture the possibilities that lie within each child, parent and teacher.    Her background includes director of a Reggio inspired preschool program, and a Commonwealth of Massachusetts licensing supervisor. Susan holds a Master’s degree in Instructional Design. 

🧪Key Learning Outcomes from Susan!

  • Relationships and a positive classroom culture matter! When we reflect positive and caring relationships in the classroom, it can prevent or reverse the effects of stress in the early years.
  • Social wellbeing at work is vital to building resilient and thriving teams. People can withstand enormous uncertainty and suffering if they are part of a team that looks out for each other.
  • Healthy and positive organizational climates are characterized by: high energy, openness, trust and shared vision.
  • Children and adults achieve their full potential when they are in the context of relationships that are based on trust and respect.
  • The fundamental skills for positive communication are: listening, acknowledging and validating, asking empowering questions, inspiring and raising consciousness.
  • 55 percent of our communication is body language.


📅What’s Next on HiMama Helps?

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Running a Child Care Centre is Hard…

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Maddie Hutchison

Maddie is a Registered Early Childhood Educator with a Master's in Early Childhood Studies. Her specialty is in Children's Rights and she is currently a Content Strategist for HiMama!